The following is a Public Announcement from HM Customs:

HM Customs would like to advise the public that their office at the Jamestown Wharf will be closed for business on Friday, 22 February 2019, between 8.30am and 1pm.

This closure is to enable Customs staff to undertake operational training.

Persons wishing to contact HM Customs during this time can call the Customs Office on tel: 22287 where a Customs Officer will be available to take messages and assist with queries.

HM Customs would like to thank the public for their support and cooperation.

21 February 2019

New Finance Business Manager, Brian Deadman, recently arrived on St Helena to take up his new post in SHG’s Corporate Finance team on a three-year contract.

Reporting to the Financial Secretary, and working closely with Elected Members and other key stakeholder groups, Brian’s role is to represent SHG as a non-executive director on the boards of its State Controlled Entities (SCEs), to strengthen the links between government policy and entity strategy, and to strengthen financial management in SCEs.

Brian said:

“When offered the opportunity to play a leading role in the Island’s goal of ‘Altogether Wealthier’ I grabbed it with both hands, knowing I’ll need to win the trust of a close community to succeed. Whisper it quietly, but everything I do in my working life, for as long as I am here, has to be for the benefit of the people of the Island. That’s the deal.”

As a Chartered Accountant, with over 30 years’ experience in the public, non-profit and private sectors, the world of business has always been close at hand for Brian. As a Chief Finance Officer he has made it his business to grow the organisations he serves, and to make those organisations fitter for the future.

Financial Secretary, Dax Richards, added:

“We are delighted to have Brian on the team. Governance of our entities in which SHG has a controlling interest has been high on the SHG and public agenda for a number of years. We now have a dedicated, experienced resource to address the issues that have been identified. This is an important role for the Island. Working with other key stakeholders, I expect there to be a number of changes over the coming years which will be to the benefit of St Helena.”

Over the last 30 years, Brian and his wife have lived and worked around the world in places like Australia, Tanzania, and the Caribbean. They thrive on Island life and all that it has to offer. Keen walkers, they are looking forward to getting a complete set of stamps for the Post Box walks and are also looking forward to experiencing the wonderful marine life in St Helena’s waters.

#StHelena #FinanceBusinessManager #AltogetherWealthier /

20 February 2019

Detective Constable, Jonathan Clark, has recently returned to St Helena having completed training in the UK to become a Police Offender Manager within the St Helena Police Service.

DC Clark left the Island at the end of December 2018, travelling to his home area in the north east of England to complete specialist training with the Cleveland Police.

The accredited course began with time in the classroom learning the role, the law, and understanding the different behaviours that individuals may have. DC Clark then spent time in the community shadowing the Police Offender Management Team, obtaining best practice and an understanding of different techniques in order to best support individuals and prevent further offending.

Since returning to St Helena, DC Clark has taken on his new role and now has responsibility for all registered sex offenders on-Island. This involves working closely with other agencies like the Safeguarding and Health Directorates, as well as the Probation Team who support these individuals during their sentence.

DC Clark said:

“I really enjoyed the opportunity to complete this training and improve my understanding of why people sexually offend. In my role, I hope to be able to work with individuals to support them in achieving a positive, offence-free future.”

#StHelena #StHelenaPolice #PoliceOffenderManager #AltogetherSafer /

20 February 2019

Several statistical updates have been released on February 19, 2019 as follows:

Benefits up to January 2019

Exchange rates up to January 2019

Population up to January 2019

Ascension Population up to Quarter 4 2018

Additional statistical series and indicators are available at, and published statistical reports, including Statistical Bulletins, can be found on the statistics reports and publications page of the SHG website:

We welcome comments and suggestions on any of the statistics published by the Statistics Office. Please email:, call tel: 22138, or visit the office in person on the second floor of the Castle, Jamestown.

St Helena Government (SHG) aims to provide the best quality and standard of service to its customers but there may be occasions where you are dissatisfied with the standard of service received.

If you have received a service that falls below your expectations then SHG wants to hear about it.

SHG Complaint Procedure

 Submitting a complaint about SHG can be done via the straightforward and simple Complaint Procedure. SHG treats all complaints seriously and deals with them promptly and professionally. The organisation learns from complaints which help us to improve our service to customers.

The SHG Complaint Procedure covers all sections of SHG with the following exceptions:

  • Complaints on Hospital services should be made via their separate procedure
  • Complaints regarding the St Helena Police Service should be made in line with the requirements set out in the Police Service Ordinance (available on the SHG website)
  • SHG staff wanting to make complaints against managers or other staff members should follow the Code of Management procedures

How do I make a complaint?

Complaints can be made in writing using the SHG Complaint Form – General, available on the SHG website here:, by telephone, email or in person via the following contact details:

 Miss Linda Benjamin

Information and Research Support Officer

Corporate Support

Corporate Services

The Castle


Tel: 00 (290) 25252, fax: 00 (290) 22598 or email:

Ideally, a complaint should be made within one month from the day that you have received a disservice. Anonymous complaints can be submitted to SHG but you will not receive a response if a contact name or address is not provided.

Complaints can be made through your Councillor, Lay Advocate or the Public Solicitor.

 What happens to my complaint?

SHG will aim to acknowledge receipt of your complaint within three working days and will aim to send you a more detailed response within 10 working days to inform you of what action has been taken as a result of your complaint.

 What happens if I do not get a response or I am not happy with the response?

If either of the above happens, you should make a stage two complaint by completing the SHG Complaint Procedure Form – Stage 2 and 3 available on the SHG website here: and submit to the Information & Research Support Officer via the above contact details.

SHG will aim to acknowledge receipt of your complaint within three working days and you will be informed of the person investigating your complaint. You can expect a more detailed response from the appointed investigating officer within 10 working days informing you of what action has been taken as a result of your complaint. Alternatively, it may explain that a full response will be sent to you later and the reasons for the delay. The response will also tell you when the officer intends to conclude the investigation.

What happens if I still do not get a response or I’m still not happy with the response?

If this happens you should make a stage 3 complaint. Again, complete the SHG Complaint Procedure Form – Stage 2 and 3 and this time submit it to the Chief Secretary at the Castle or via email: The Chief Secretary will aim to acknowledge receipt of your complaint within three working days and will state how the review is to be conducted. She will appoint a Reviewing Officer who will aim to respond to you within 28 working days. Their response should let you know why action has been delayed and when you are likely to receive a response.

Further information can be found on the Complaint Procedures page of the SHG website:

#StHelena #ComplaintProcedure

20 February 2019

Dr Philip Rushbrook, Governor Designate for St Helena, Ascension and Tristan da Cunha, would like to meet with the diaspora in the UK prior to taking up his post in May 2019. The following meetings have been arranged:

  • Saturday, 16 March, at the Jury’s Inn, Fleming Way, Swindon, Wiltshire, SN1 2NG, starting at 3.30pm
  • Tuesday, 26 March, at the St Helena Government UK Office, Alliance House, 12 Caxton Street, London, SW1H 0QS between 5pm and 6.15pm

For further information, please contact the St Helena Government UK Representative, Kedell Worboys, by email: or tel: 0203 8187610.


20 February 2019

St Helena Police are currently investigating a theft which took place at the General Hospital on Saturday, 16 February 2019, between 11.45pm and midnight.

Missing is a distinctive handbag measuring approximately 30cm x 50cm, in a colour described as ‘Blue Ocean’. The bag has twin handles and on the outside there is a picture of Niagara Falls, with the wording ‘Niagara Falls’ written in red. The inside lining of the bag is blue with a zipped pocket and it has a single pouch within the lining.

If anyone has any information on this theft, regardless of how minor it may seem, or know of the whereabouts of this bag, please contact Police Constable, James Venning, on tel: 22626 or email:

#StHelena #StHelenaPolice #AppealForInformation

20 February 2019

Eric Benjamin sentenced for two counts of sexual assault, one of indecent assault and one of attempted rape

The sentence of six years in custody passed by the St Helena Supreme Court yesterday, Tuesday 19 February 2019, on Eric Benjamin reflects the seriousness of his crime and the detrimental effect he had on three women’s lives.

Detective Sergeant David Honan said:

“I wish to pay tribute to the courage of the women that addressed the Court and told their accounts; this is an incredibly difficult thing to do in any society but a task made all the more arduous in a small close knit community such as our own.”

Eric Benjamin offended against a child and two women who had turned to him for assistance, he abused his position and he abused their trust.

The St Helena Police Directorate stand ready to hear from any person who has suffered sexual abuse or is living with such abuse. In collaboration with partners in the Attorney General’s Chambers, St Helena Police will investigate and where there is evidence, seek to prosecute perpetrators of such abuse.

Detective Sergeant Honan added:

“I would also urge the community to be vigilant, to challenge, to support one another by speaking up when wrong doing is encountered.”

Arthur Cyril Graham sentenced for the indecent assault of a child

The conviction of Arthur Cyril Graham for a crime on Ascension that occurred almost 50 years ago demonstrates the willingness of the Prosecuting Authorities on St Helena to investigate and bring prosecutions for historic offences.

Detective Sergeant Honan said:

“The passage of time does not shield perpetrators from prosecution and nor should it prevent individuals who have been wronged coming forward and speaking out.

If you have been offended against in the past then I would urge you to come forward, we will support you, we will listen to you and if there is sufficient evidence in partnership with our colleagues in the Attorney General’s Chambers  we will seek to prosecute the individual responsible.

“In recent years the capacity of the Police Service and the expertise within the Prosecution Authority have both grown ensuring individuals can access the justice that they deserve.

“Colleagues in Health can now offer specialist off-Island support and counselling to ensure victims are aided to cope with their experience.

“The cases of Benjamin and Graham demonstrate the importance for the survivors of abuse to have their voices heard, to be vindicated and to have closure. I trust that the four women involved will be able to do that.

“If you wish to speak to myself or my colleagues then please do contact us on 22626 and ask for the Criminal Investigations Department or email us via:


#StHelena #SupremeCourt #StHelenaPolice

20 February 2019

The UK Hydrographic Office (UKHO) recently surveyed territorial waters surrounding St Helena to support safety of navigation and unlock information key to economic development in the region.

The UKHO surveyed over 155km2, collecting seabed data using modern bathymetric survey equipment capable of surveying waters down to approximately 250m. This data will be used to inform the production of up-to-date charts for St Helena’s waters to support safe maritime trade in the area.

During the survey a wreck was located approximately 1km north west of Jamestown. It is believed to be a barge, sunk in 1972, previously used to transport water to ships anchored off James Bay (see photo taken by the remotely operated underwater camera deployed by the survey team attached). 

 UKHO Lead Surveyor, Dan Evans, said:

 “We were very impressed with the skill of the local skippers who assisted in the data collection on board, and with the help and professionalism of local government staff who helped facilitate the survey.”

 The surveying was undertaken as part of the UK Overseas Territories Seabed Mapping Programme (OTSMP) and funded by the UK Government’s Conflict, Stability & Security Fund (CSSF), which is coordinated by the Foreign & Commonwealth Office. It will also provide St Helena authorities with key data sets to support disaster planning and resilience, coastal infrastructure and environmental protection. 

Also attached to the press release is an image showing the data collected from the multi-beam survey system.

#StHelena #UKHO #NewWreck

19 February 2019

The Roads Section of ENRD would like to inform the public that the Highways Authority has given approval for Ladder Hill Road to be closed on Wednesday, 27 February 2019, from 9am to 3pm.

Ladder Hill Road will be closed to all vehicles and pedestrians to enable the Rock Guards to carry out a controlled rock removal.

Appropriate signage and flag men will be in place and, as normal, only Emergency Services will be granted access.

Persons wishing to travel in and out of Jamestown during this time must travel across country and via Side Path Road or Constitution Hill Road.

The Roads Section would like to thank the public in advance for their continued understanding and cooperation.

18 February 2019